Friday, October 30, 2009

Intranets:Functions

What can an intranet do for a bank? An intranet adapts to handle future applications and work processes. The intranet can change as the bank grows. Some examples of practical functions are to:

* Accelerate the loan review process

* Store sales and marketing materials

* Provide an online platform for product demonstrations, training, and sales presentations

* Maintain a central repository for product information

* Disseminate sales goals and performance data

* Sustain a sales contact management system

* Provide news groups and online conferences for geographically dispersed sales people and branch managers

* Publish a variety of schedules and calendars

* Help generate customer profitability information

* Store all human resources documents, including personnel policies, benefits information with online enrollment and change forms, and 401(k) material with a calculator and link to the Social Security Administration

* Maintain a storehouse of online forms

* Provide employee contact information

* Post internal job notices

* Distribute and manage employee performance reviews

* Publish current project plans and timelines

* Store Help desk scripts

* Post frequently asked customer service questions

* Maintain a problem-tracking system

* Publish financial reports and the updated budget

* Circulate online expense reports

The potential of an intranet relies heavily on the bank's ability to identify work processes for an electronic format. A good developer will help the bank with this process, and suggest functions that may have gone unnoticed. The real boon for the bank is easily distributed, centralized information. An intranet streamlines multifaceted work processes.

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